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Telefundraiser - Jakarta

Application deadline: Rab 19 Jun 2019


1 (one) position based in Jakarta


This role with work with Fundraising Lead Conversion Program Officer to maximize income from Telemarketing Channel. He/she will coordinate with other fundraising team and others unit to convert supporter data become regular donor by Telephone and manage telemarketing.


Reports to: Fundraising Lead Conversion Program Officer

Dimensions: Works directly with the Fundraising Team, Retention Team, Logistic, and Finance

Number of direct reports: n/a

Budget Responsibility: n/a


Fundraising and Marketing Role

  • Provide internal reporting of all telemarketing activities.
  • Active participation in cross functional teams.
  • Ensure continual testing and innovation of telemarketing work.
  • Perform other duties as directed by the line manager.

Strategic Planning, Development & Support

  • Establishing and build strong working relationships with key internal partners

·       Develop strong relationships with suppliers and agencies as necessary

SKILLS AND BEHAVIOURS (Our Values in Practice)


·      Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values

·      Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved


·       Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development and encourages others to do the same

·       Widely shares their personal vision for Save the Children, engages and motivates others

·       Future orientated, thinks strategically


·       Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters

·       Values diversity, sees it as a source of competitive strength

·       Approachable, good listener, easy to talk to


·       Develops and encourages new and innovative solutions

·       Willing to take disciplined risks


·       Honest, encourages openness and transparency


  • Ability to adapt in small team and working collaboratively with colleagues and providing support and advice as necessary.
  • A full appreciation of the value of co-operation, both internationally and within a team environment.
  • Written and verbal fluency in English and Indonesian.
  • Demonstrable experience of using digital telemarketing techniques.
  • Accurate data entry skill.
  • Skills in verbal communication, in particular with a warm, inspiring and professional (telephone) manner.
  • Able to work under pressure, in particular ability to achieve effective results/targets.
  • Able to deal with rejection without becoming discouraged.
  • Able to work both on own initiative and take lead of multi-disciplinary teams.
  • Able to work independently without direct supervision.
  • At least 1 year experience in corporate or international NGO work-environment related to telemarketing

Child Safeguarding:

Contribute to the overall implementation of Child Safeguarding Policy (CSP) within the response including ensuring CSP integration in all project activities including for target beneficiaries. We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.


Any other task & responsibilities given by the Supervisor and to comply with Save the Children and Yayasan Sayangi Tunas Cilik’s policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

Additional job responsibilities:

The job duties and responsibilities as set out above are not exhaustive and the Post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities:

The post holder is required to carry out the duties in accordance with the Save the Children International (SCI) Equal Opportunities and Diversity policies and procedures.

Health and Safety:

The post holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

Information for internal candidates only:

  • Current Save the Children employees should inform their line managers before submitting an application.

To apply for this position, please click and go to our career site on :

Closing date for application is up to May 13th, 2019

(Only short-listed candidates will be notified)

 Please visit our site for more detail:


 Please visit our site for more detail:

Save the Children encourages qualified candidates to apply regardless of religion, race, gender, sexual orientation or disability

All recruitment practices and procedures reflect Save the Children’s commitment to protecting children from abuse

Sejak12 November 2019

Berakhir20 Februari 2020


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